Privacy Policy

Personal Information

When you use our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number
• Academic Information: University name, course details, academic level
• Assignment Details: Project requirements, deadlines, specific instructions
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Communication Records: email correspondence, WhatsApp messages, Zoom call recordings (with consent)

Technical Information

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

We use your personal information for the following purposes:

• Service Delivery: To complete your programming assignments and provide educational support
• Communication: To respond to inquiries, provide updates, and offer customer support
• Payment Processing: To process payments and manage billing
• Quality Assurance: To improve our services and ensure customer satisfaction
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party providers who assist in delivering our services (payment processors, hosting providers)
• Expert Tutors: With qualified programmers assigned to your project (only necessary assignment details)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Secure Storage: Personal data is stored on secure servers with access controls
• Access Control: Limited access to authorized personnel only
• Regular Audits: Security measures are regularly reviewed and updated
• Payment Security: Payment information is processed through PCI-compliant providers

We retain your personal information for the following periods:

• Assignment Data: Retained for 2 years to provide revision support
• Communication Records: Kept for 1 year for quality assurance
• Payment Information: Stored as required by financial regulations (typically 7 years)
• Technical Data: Anonymized and retained for analytics purposes

You may request deletion of your personal data at any time, subject to legal and contractual obligations.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of data processing
• Restriction: Request limitation of how we process your data

To exercise these rights, please contact us at hello@codingassignments.co.uk

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

Our website may integrate with third-party services:

• Payment Processors: For secure payment processing
• Analytics Services: Google Analytics for website usage analysis
• Communication Platforms: WhatsApp, Zoom for customer support

These services have their own privacy policies, and we recommend reviewing them.

As we serve students globally, your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Our services are intended for students who are at least 16 years old. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying a notice on our homepage

The updated policy will be effective from the date specified in the "Last updated" section.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: